The Quality Improvement Capacity for Impact Project (QICIP) Senior Quality Improvement (QI) Advisor will work closely with the Ministry of Health (MoH) and its Quality Assurance (QA) lead, the Centers for Disease Control and Prevention (CDC) Zambia, the U.S. Health Resources and Services Administration (HRSA) and other key stakeholders to oversee the design, implementation, evaluation and daily management of two HIV Program- focused quality improvement collaboratives (QICs) at multiple health facilities in Lusaka Urban District. The incumbent will also manage ongoing QICIP activities in Zambia, including QI capacity-building to improve differentiated service delivery, and MoH QI staff secondment.
The QICIP Senior QI Advisor will serve as the technical and managerial lead for the ICAP Zambia QI Team, currently comprised of six staff. The ICAP Zambia QI Team is responsible for leading QIC implementation, including all related training, coaching, supportive supervision, mentoring and evaluation. The QICIP Senior QI Advisor will liaise closely with the technical QI Team at ICAP headquarters in New York.
The QICIP Senior QI Advisor will:
- Lead the design, implementation and evaluation of all QICIP activities, including two QICs at multiple health facilities in Lusaka Urban District, in collaboration with ICAP NY.
- Provide technical leadership and oversight for the ICAP Zambia QI Team and all QICIP activities.
- Provide management oversight for the ICAP Zambia QI Team and QICIP deliverables.
- Lead strategic planning and work plan development, in collaboration with ICAP New York.
- Review all QI training and technical assistance activity documentation from the ICAP Zambia QI Team, and support ongoing production and dissemination of technical reports, guides, manuals, success stories and other written materials.
- Facilitate and ensure clear, regular and systematic communication and collaboration among ICAP Zambia, ICAP New York, CDC Zambia, HRSA, MoH and other related stakeholders.
- Develop and update QI-related training and technical assistance activities, including but not limited to: design, delivery and management of QIC trainings and capacity building initiatives.
- Provide hands-on leadership and support for all training sessions and their evaluation; on-site QI coaching, mentoring and supportive supervision; QIC implementation; and other QI initiatives.
- Participate regularly in facility site supportive supervision, QI coaching, mentoring and implementation support for site level QI projects to all participating QIC health facilities monthly.
- Be able and prepared to travel to health facilities at least 10 to 15 working days of every month.
- Liaise with monitoring and evaluation (M&E) staff on the development of QIC M&E systems, including indicators; data collection tools and SOPs; data management systems; data quality assurance policies and procedures; data review; and data analysis.
- Support preparation of QI-related data for presentation to a diverse range of audiences.
- Contribute to project protocol development and coordinate ethical approval submission activities through Columbia University IRB, donors and local IRB organizations.
- Advanced degree (e.g. MD, PhD, RN, MPH) in medicine, nursing, public health, international development or related field required.
EXPERIENCE, SKILLS & MINIMUM REQUIRED QUALIFICATIONS
- Demonstrated experience leading formal QI and QIC initiatives using the Model for Improvement or similar methods in low resource settings.
- Demonstrated experience working on MoH or USG PEPFAR prevention of mother-to-child transmission (PMTCT) and other HIV-related programs.
- Demonstrated skills in supervising staff, team building and management.
- Demonstrated proficiency in data analysis and interpretation, working with the DHIS2 platform.
- Expertise in training, curriculum development, QI evaluation, supportive supervision and/or institutional capacity building preferred.
- Demonstrated proficiency in presentation skills, including synthesizing and disseminating best practices and lessons learned to government officials, senior leadership, health facility implementers and key stakeholders.
- Demonstrated computer skills, including proficiency with Microsoft Office software, including Word, PowerPoint, Excel and Outlook, at minimum.
- Excellent written and verbal communication skills (English), including demonstrated talent in writing technical content, guidelines and training curricula.
- Experience working with complex programs involving short deadlines and multiple tasks, in coordination with multiple partners to achieve program results.
- Familiarity with local (Zambian) health system and HIV care continuum context.
Please send your resume and cover letter to ICAP-Jobs-Mozambique@columbia.edu
Columbia University is an equal opportunity and affirmative action employer. It does not discriminate against employees or applicants for employment on the basis of race, color, sex, gender, religion, creed, national and ethnic origin, age, citizenship, status as a perceived or actual victim of domestic violence, disability, marital status, sexual orientation, status as a Vietnam era or disabled veteran, or any other legally protected status.