The Quality Improvement (QI) Officer will work closely with ICAP South Africa QI Advisor in collaboration with the CDC South Africa, HRSA and PEPFAR South Africa implementing partners, and other key stakeholders to support a “Quality Improvement for ART Retention” learning network in priority districts and health facilities in South Africa. The QI Advisor will support the project training and workshops, coaching, implementation and supportive supervision of QI projects, and evaluation of QI initiatives. The QI officer will liaise closely with the QI Advisor and the QI team at ICAPNew York headquarters.

This position is grant -funded.


The QI Advisor will:

  • Support and contribute to the design, implementation and evaluation of the QI for Retention learning network project in South Africa.
  • Assist in strategic project planning and work plan development
  • Document project training and technical assistance activities and help to produce and disseminate technical reports, guides, manuals, success stories, and other written materials.
  • Facilitate and ensure clear, regular and systematic communication and collaboration between Donors, MOH, and all other project stakeholders in order to achieve country level QI project objectives.
  • Develop and update project related training and technical assistance activities, including but not limited to: assisting with the design, delivery and management of the QI for Retention training, workshops and any capacity building initiatives.
  • Provide hands-on leadership and support for face-to-face training and workshops sessions, on site QI coaching and evaluating training sessions, workshops, webinars, and other training projects.
  • Support facility site supportive supervision, QI coaching, mentoring and implementation support for site level QI projects as advised by the QI Advisor.
  • Support QI for Retention Project assessment of IP and facility M&E systems including indicator development, data collection tools and SOPs, data management systems, data quality assurance policies and procedures, data review and analysis.
  • Prepare QI related data for presentation for a diverse range of audiences.


  • An advanced degree (RN, MPH) in Nursing, Public Health or related field including experience working in MOH or USG PEPFAR PMTCT and other HIV related programs;
  • Demonstrated success in leading formal quality improvement projects using the Model for Improvement or similar methods is strongly preferred;


  • Minimum 3 years of relevant experience and demonstrated expertise in the implementation of relevant HIV and QI program activities in low and middle income settings.
  • Minimum 2 years of relevant adult education and/or training experience.
  • Demonstrated proficiency in data analysis and presentation skills.
  • Demonstrated computer skills, including proficiency with Word and PowerPoint and the ability to rapidly process and analysis data using MS Excel are required.
  • Excellent English written and verbal communication skills are required.

Application Instructions

Interested candidates, kindly e-mail your application and a detailed CV to ““ICAP-Jobs-SA@cumc.columbia.edu”:mailto:ICAP-Jobs-SA@cumc.columbia.edu”. Please indicate the job title ‘Quality Improvement (QI) Officer’ in the subject line.

Columbia University is an equal opportunity and affirmative action employer. It does not discriminate against employees or applicants for employment on the basis of race, color, sex, gender, religion, creed, national and ethnic origin, age, citizenship, status as a perceived or actual victim of domestic violence, disability, marital status, sexual orientation, status as a Vietnam era or disabled veteran, or any other legally protected status.

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